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Privacy Policy

Last updated: December 30, 2025

The Short Version

We collect what we need to make HMU work. We never sell your data. We protect your info with encryption. You can delete your data anytime.

1. What We Collect

Information you give us:

  • Account info (name, email, phone number)
  • Profile details (bio, interests, photos)
  • Age verification data
  • Messages and chat content
  • Reports and feedback you submit

Information collected automatically:

  • Device info (type, OS, app version)
  • Usage data (features used, time spent)
  • General location (city-level, not precise)
  • Log data (crashes, errors, performance)

2. How We Use Your Data

We use your information to:

  • Create and manage your account
  • Match you with compatible people
  • Enable messaging and chat features
  • Keep the platform safe (age verification, moderation)
  • Improve our services and fix bugs
  • Send you important updates about the App
  • Respond to your questions and support requests

3. What We Don't Do

Let's be crystal clear:

  • We don't sell your personal data. Ever.
  • We don't share your messages with advertisers
  • We don't track your precise location
  • We don't read your private messages (unless reported)

4. Data Sharing

We may share your data with:

  • Service providers who help us run the App (hosting, analytics, moderation tools)
  • Law enforcement when legally required or to protect safety
  • Other users only what you choose to share in your profile

All our partners are contractually bound to protect your data.

5. Data Security

We protect your data with:

End-to-end encryption for messages
Secure servers with regular security audits
Access controls and employee training
Monitoring for suspicious activity

6. Your Rights

You have the right to:

Access

your personal data

Correct

inaccurate information

Delete

your account and data

Export

your data in a portable format

Opt out

of marketing communications

Exercise these rights in the App settings or contact us at privacy@hitmeup.social

7. Data Retention

We keep your data while your account is active. If you delete your account:

  • Profile info is deleted immediately
  • Messages are deleted within 30 days
  • Some data may be retained for legal compliance (up to 90 days)

8. Cookies

We use essential cookies to make the website work. We don't use tracking cookies. For more details, see our Cookie Policy.

9. Changes to This Policy

We may update this policy. We'll notify you of significant changes through the App or email. Check this page for the latest version.

10. Contact Us

Questions about privacy? Contact our Data Protection team at privacy@hitmeup.social